Thursday, May 16, 2019
A Study on the Impacts of Noise Barrier in Construction Site Communication Essay
Construction manufacture is a complex and risky of work, the people in whirl sedulousness should bugger off a burst understanding of the need to practice replete(p) parley to discover the better work quality and proceeding with a good conference (Vasanthi R.Perumal and Abu Hassan Abu Bakar, 2011). Good communication enables the members of the cast off for archiving the centre goal where the construction jut out complete in time with expected budget.In construction industry, communication fundament be achieved done letters, drawings, symbols, signs, posters, and word for ensure the information able to send and receive by each other(a). With the good communication, the workers particularly in construction rate find it easily and greatly productive to work together. Instruction and tell apart are given and they are carried out as expected once they are well silent and acted upon correctly. Hence the communication in construction localise shall be in clear, concise, a ccurate and well-planned.A good communication can enable an establishment in better of work quality and performance, and also in decision making. Besides, an organization can achieve a better relationship with each other without each misunderstanding and misconception. So, the organization allow be successful in any project without problems arise ascribable to the poor communication. Other than that, good communication will also bring some advantages (Paul, 2008), such(prenominal) as Reduce conflict within an organization Stronger and better relationships between each other Improve the teamwork of an organization Stronger controlling and problem-solving Well coordinated work planFor instances, a good communication can return an organization for achieving better work quality and performance. Either in vocal or non literal, communication should be practice well in an organization to prevent any misunderstanding or misconception occur.Problem narrative accord to the BRE guidance on construction site communication (2010), UK construction industry cost at least 20 billion to repair and reconstruct the incorrect work due to poor communication such as instructions or orders given incorrect, technical information not available and etcetera Such defects occur resulted of the workers poor workmanship or misunderstood the instruction from site cistron.One of the main factors of verbal communication is employment of foreign force. According to Philida Schellekens & Judith Smith (2004), define that most of the construction project will employ foreign crowd as worker due to their low salary. Those foreign labours have their own native language, so they whitethorn not able to overstep with site agent and other Malaysian workers. Hence, it finds out that there is language breastwork between site agents with foreign labours at construction site.Besides, according to Ravi Jain (2012), mentioned the construction site creates noise through the use of vehicles, const ruction equipment and power tools. Those noises can affect the verbal communication between the site agents with foreign labours.A negative personality such as impatient, distrust, bad temper, fear (Asma Zaineb, 2010) happen on workers may be a barrier for them to communicate with others either in verbal or non verbal communication. Since construction industries had involved so many workers that came from opposite country with different education level, different cultural and etc (Nurul Azita Binti Sallet et al, 2012). There will be a huge impact on communication will be occurred with different personalities.Aim and ObjectivesThe aim of the explore study is to differentiate the factors affecting the verbal communication between site agent and foreign labour at construction site.Whereas, the objectives will be the following, To identify the language barrier between site agent and foreign labour is a factor for verbal communication at construction site To identify the noise barrier at construction site is a factor for verbal communication at construction site To identify the personality barrier is a factor for verbal communication at construction siteHypothesis1. Language barrier between site agent and foreign labour is a factor for verbal communication at construction site2. Noise barrier at construction site is a factor for verbal communication at construction site3. spirit barrier is a factor for verbal communication at construction siteScope of call forThere are 4 main communication forms which are verbal communication, non-verbal communication, written communication and optical communication (Aarti R, 2011). Communication of information, messages, opinions, speech and thoughts can be made via different forms of modern communication media, wish Internet, telephone and mobile. Besides, some of the basic modalitys of communication are by speaking, eye contact, sign language, carcass language, touch and singing. Verbal Communication Verbal communication includes sounds, words, language and speaking. model face to face communication, telephone, site meeting, etc Non Verbal Communication Non-verbal communication involves physical ways of communication, alike(p), tone of the voice, touch, smell and luggage compartment motion. Example mulct Message Service (SMS), Email, etc Written Communication Written communication form is writing the words which employ for communication. Good written communication is essential for business purposes and practiced in many different languages. Example Short Message Service (SMS), Email, etc Visual Communication Visual communication is visual display of information, like topography, photography, signs, symbols and designs. Example Photo, Presentation Slide, etcIn this research study, it focuses on verbal communication between two or more people at construction site. For the most part of the communications example, is between a site agent and foreign labour. This research study also will talk well -nigh factors that considered as barrier for good communication at construction site.Research MethodologyLiterature ReviewFor literature review, daybook articles and journal review were read up as much as possible to be cited in order to collect the useful entropy which were proved descriptively. This is a process of reading, analyzing, evaluating, summarizing and gathering information and data from book, article, journal, internet, newspaper, magazine and etc. All information relate to communication in construction site industry will be study and summarize in this research study.Questionnaire SurveyA list of questions about the factors affects the verbal communication between site agent and foreign labours in construction site will be distributed to the respondents which are the parties involved in the construction site for more data and information for this research study. Questionnaire was designed in several sections and categories, the construction sites were randomly chosen and distributed in Kuala Lumpur. All the responses will be collected on individual basis and also a simple interview will consider with respondents in respects of questionnaire earlier distributed.Definition of communicationCommunication is the interaction between two or above people and the interaction may in various form such as body motion, speaking, tone of the voice, touch and etc (Paul, 2008). It is the process of transmitting and receiving this information. A common objectives hardly to get done in a work place unless people able to share their ideas and information with others in a way to produce a common understanding. A successful communication in the workplace environment is genuinely important. An employer shall create a good working situation which helps to increase the quality of work and increase the ensure quality control while the employee, it allows personal growth and development and contributes to satisfaction on the theorize.What is verbal communication?All h umans need to interact. There are 4 main communication forms which are verbal communication, non-verbal communication, written communication and visual communication (Aarti R, 2011). The most obvious and common form of communication is verbal communication. Verbal communication includes sounds, words, language and speaking and it is one way for people to communicate face to face. According to Beth Lee (2010), verbal communication involves using speech to exchange information with others. It is generally defined as talk language. Tone, enunciation, pauses, loudness, emphasis, word choice, these can all be used while speaking to enhance the spoken word. As a type of face-to-face communication, body language and different tones play an important role, it may cause greater impact upon the listener than informational content. For an example, a simple phrase like, You did a wonderful job may implicate different meanings and intentions. A genuine and sincere tone may suggest assess and co mmendation, but a mocking tone can be offensive and sarcastic.
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